In this paper, we show that humans and large language models (LLMs) are observationally equivalent in coding texts. Recent LLMs agree with attentive humans at rates comparable to those observed among humans, and cross-LLM disagreement concentrates on texts that also divide humans. We demonstrate these patterns through replications of text-classification tasks from 14 peer-reviewed political science studies, with 13 LLMs, three human coders (Ph.D. students), and 165 crowd coders, independently applying identical codebooks. We further find that clarifying an underspecified codebook increases agreement among humans and between humans and LLMs. Together, these findings point to ambiguity in texts and coding rules as a shared source of disagreement and challenge the presumption that human labels should take precedence whenever humans and LLMs differ. We therefore argue that the central challenge of text annotation is not simply choosing between humans and LLMs, but developing coding rules that minimize ambiguity and accounting for the ambiguity that remains. To this end, we propose using cross-LLM disagreement to identify difficult cases, guide human review, and refine codebooks, and we develop ambiguity-aware bounds for downstream inference without requiring ground truth for every text.
Guanqun Bi Tsinghua University, Zhoufu Liu, Zhuang Chen Central South University, Dazhen Wan Beijing Lingxin Intelligent Technology Co., Ltd, Xiyao Xiao, Minlie Huang
原文摘要
Psychiatric interviewing is a strategic, goal-oriented interaction that requires proactively steering the conversation to elicit latent information. However, existing methods often degenerate into rigid interrogation or aimless chitchat due to a lack of strategic planning. In this work, we introduce S4, a comprehensive framework grounded in Speech Act Theory, modeling the interview as a unified process of internal strategy (Illocution and Perlocution) and external realization (Locution). We synthesize a large-scale dataset with fine-grained psychiatric speech act annotations. Trained on this data, S4Dial employs reinforcement learning driven by long-term therapeutic effects to optimize the strategic chaining of atomic acts, aiming to maximally elicit information and maintain patient engagement. Experiments demonstrate that S4 significantly outperforms baselines, validating the effectiveness of our effect-driven strategic modeling.
cs.CL
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) · 2026 · 正式发表