Value of Information: A Framework for Human–Agent Communication
Yijiang River Dong, Tiancheng Hu University of Cambridge, Zheng Hui University of Cambridge, Caiqi Zhang, Ivan Vulić Google DeepMind, Andreea Bobu Massachusetts Institute of Technology, Nigel Collier University of Cambridge
Large Language Model (LLM) agents deployed for real-world tasks face a fundamental dilemma: user requests are underspecified, yet agents must decide whether to act on incomplete information or interrupt users for clarification. Existing approaches either rely on brittle confidence thresholds that require task-specific tuning, or fail to account for the varying stakes of different decisions. We introduce a decision-theoretic framework that resolves this trade-off through the Value of Information (VoI), enabling agents to dynamically weigh the expected utility gain from asking questions against the cognitive cost imposed on users. Our inference-time method requires no hyperparameter tuning and adapts seamlessly across contexts—from casual games to medical diagnosis. Experiments across four diverse domains (20 Questions, medical diagnosis, flight booking, and e-commerce) show that VoI consistently matches or exceeds the best manually-tuned baselines, achieving up to 1.36 utility points higher in high-cost settings. This work provides a parameter-free framework for adaptive agent communication that explicitly balances task risk, query ambiguity, and user effort.
尚无 AI 解读，展示原文摘要
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) · 2026 · 正式发表