Farbod Tavakkoli, Gregory Diamos, Kenneth Church, Roderic Paulk, Ashish Vaswani, David Kanter, Jorden Terrazas, Mark Austin 等 13 位作者
We present Open Telco (OTel), an open telecom AI resource that releases derived telecom datasets for retrieval, reranking, instruction tuning, and safety/abstention, together with 30 full-parameter post-trained baselines spanning 10 embedding models, 3 rerankers, and 17 language models. The community has already engaged substantially with the resource: as of May 3, 2026, the released models have been downloaded over 16 million times and the project has received 157+ pieces of media coverage worldwide. Building on prior open telecom datasets and benchmarks, OTel provides documented telecom data sources, held-out evaluation partitions, trained embedding models, rerankers, context-grounded LLMs, and safety/abstention data in one unified resource. Each baseline starts from an open-weight model and is post-trained on OTel-derived data using an open training recipe, then evaluated on held-out OTel evaluation partitions. OTel post-training improves performance across all three model families: embedding retrieval reaches 93.1% NDCG@10, reranking reaches 0.947 MRR@10, and language-model correctness reaches 87.8%. We release OTel as a reproducible starting point and invite the community to expand the data, improve embedding and reranking models, and build stronger context-grounded telecom LLMs.
Israel Abebe Azime, Jesujoba O. Alabi, Iffat Maab, Alexander D. Cai, Tadesse Destaw Belay, Atnafu Lambebo Tonja, Jonas Kgomo, Folasade Alabi 等 23 位作者
Large language models (LLMs) designed to interact with users are typically trained to respond appropriately to harmful or toxic content. However, ensuring appropriate responses becomes more challenging in diverse linguistic and cultural contexts, where safety risks may be expressed or interpreted differently. Building safe AI systems therefore requires detecting safety risks, understanding their nature, and responding appropriately, while accounting for linguistic and cultural variations that add complexity to each stage. In this work, we introduce AfriGuard, a culturally grounded multilingual dataset for studying harmful intent, safety-category understanding, and refusal behavior across 10 African languages and English. Our findings reveal that guardrail models underperform both open- and closed-source LLMs on safety-intent and safety-category classification, while models show limited understanding of appropriate safety behavior, scoring below 60% F1. We further find that models often fail to respond appropriately to unsafe prompts not because they explicitly refuse, but because they produce linguistically inadequate responses that result in incidental non-assistance rather than proper refusals. Finally, using AfriGuard, we develop efficient guardrail models that achieve performance competitive with models up to 30x larger, introduce refusal detectors that improve average performance by 43.9% over existing detectors, and demonstrate that supervised fine-tuning can substantially improve overall safety performance.