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ACL Anthology · ACL 2026:acl:2026.acl-long.1483 · 记录 #1

Why Do LLM-based Web Agents Fail? A Hierarchical Planning Perspective

来源日期(仅到月份) 2026-07
来源记录日期 2026-07
雷达观测 2026-11-01 21:53
ACL Anthology · ACL 2026 ↗PDF ↗

摘要

Large language model (LLM) web agents are increasingly used for web navigation but remain far from human reliability on realistic, long-horizon tasks. Existing evaluations focus primarily on end-to-end success, offering limited insight into where failures arise. We propose a hierarchical planning framework that analyzes web agents across three layers (i.e., high-level planning, low-level execution, and re-planning), enabling process-based evaluation of reasoning, grounding, and recovery. Our experiments show that structured Planning Domain Definition Language (PDDL) plans produce more concise and goal-directed strategies than natural language (NL) plans, but low-level execution remains the dominant bottleneck. These results indicate that improving perceptual grounding and adaptive control, not only high-level reasoning, is critical for achieving human-level reliability. This hierarchical perspective provides a principled foundation for diagnosing and advancing LLM web agents.

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记录 #1 · 2026-07 · 最新观测版本

Why Do LLM-based Web Agents Fail? A Hierarchical Planning Perspective

Large language model (LLM) web agents are increasingly used for web navigation but remain far from human reliability on realistic, long-horizon tasks. Existing evaluations focus primarily on end-to-end success, offering limited insight into where failures arise. We propose a hierarchical planning framework that analyzes web agents across three layers (i.e., high-level planning, low-level execution, and re-planning), enabling process-based evaluation of reasoning, grounding, and recovery. Our experiments show that structured Planning Domain Definition Language (PDDL) plans produce more concise and goal-directed strategies than natural language (NL) plans, but low-level execution remains the dominant bottleneck. These results indicate that improving perceptual grounding and adaptive control, not only high-level reasoning, is critical for achieving human-level reliability. This hierarchical perspective provides a principled foundation for diagnosing and advancing LLM web agents.

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