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ACL Anthology · ACL 2026:acl:2026.acl-long.860 · 记录 #1

REG: Retrieval via Emotion Similarity for Guiding Empathetic Dialogue Generation

来源日期(仅到月份) 2026-07
来源记录日期 2026-07
雷达观测 2026-11-01 21:58
ACL Anthology · ACL 2026 ↗PDF ↗

摘要

Empathy relies on the cognitive capacity to relate to similar past experiences. Consequently, retrieval-based approaches utilize analogous exemplars to guide empathetic dialogue generation. However, existing methods prioritize semantic similarity over emotion characteristics, often leading to unempathetic responses. To address this, we propose REG, a framework that integrates four Emotion Attributes into the retrieval process to ensure explicit emotional alignment. Furthermore, to mitigate the noise and limited diversity caused by coarse-grained sentence-level attributes, we incorporate Token-level Retrieval for finer granularity and a Retrieval Candidate Augmentation strategy to enhance diversity. Empirical results on the EmpatheticDialogues dataset demonstrate that REG significantly outperforms baselines, offering a robust solution for empathetic generation.

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REG: Retrieval via Emotion Similarity for Guiding Empathetic Dialogue Generation

Empathy relies on the cognitive capacity to relate to similar past experiences. Consequently, retrieval-based approaches utilize analogous exemplars to guide empathetic dialogue generation. However, existing methods prioritize semantic similarity over emotion characteristics, often leading to unempathetic responses. To address this, we propose REG, a framework that integrates four Emotion Attributes into the retrieval process to ensure explicit emotional alignment. Furthermore, to mitigate the noise and limited diversity caused by coarse-grained sentence-level attributes, we incorporate Token-level Retrieval for finer granularity and a Retrieval Candidate Augmentation strategy to enhance diversity. Empirical results on the EmpatheticDialogues dataset demonstrate that REG significantly outperforms baselines, offering a robust solution for empathetic generation.

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