Guoliang Zhao, Zixin Cui, Chao Ye, Dengwu He, Fei Huang, Yubo Liu, Shuanglong Li, Tzungren Kuo 等 13 位作者
The matching paradigm is fundamental to large-scale information retrieval and is widely used in industrial search and advertising systems. Existing approaches employ Large Language Models (LLMs) primarily as feature extractors, underutilizing their full modeling capabilities. To address this limitation, we propose a novel matching paradigm, termed the Unified Generative and Discriminative LLM (UGD). It integrates two-tower, single-tower, and generative tasks within a unified LLM framework via attention-mask partitioning, enabling generative tasks to serve as auxiliary supervision for discriminative learning and facilitating distillation from single-tower to two-tower architectures through a multi-task fine-tuning mechanism. To satisfy online latency constraints, we further introduce a self-distillation variant of UGD with a KMeans-enhanced linearized RQVAE for prompt compression and quantization. This design compresses and quantizes landing-page documents during inference, improving serving efficiency and reducing storage overhead. Extensive experiments show that UGD achieves superior performance and strong practical value. The framework has been deployed in an industrial search engine serving hundreds of millions of users and hundreds of thousands of advertisers, significantly enhancing search experience. Open access upon publication.
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cs.CL
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 6: Industry Track) · 2026 · 正式发表
Yuhang Yang, Kai Tang Zhejiang University, Chao Ye, Haobo Wang Zhejiang University, Qiqi Luo Alibaba Group, Jin Guang Zheng Alibaba Group, Zhixin Zhang
Debt collection is a critical negotiation task in the financial industry, with strong practical relevance and exceptional academic value as a behaviorally rich, high-stakes testbed for human-centered dialogue systems. While large language models (LLMs) have shown promise in dialogue and negotiation, effectively evaluating their performance in this complex scenarios remains a major challenge: existing benchmarks uniformly assume users to be static, rational agents with fixed preferences, failing to capture the rich behavioral heterogeneity inherent in real-world debt collection. To bridge this gap, we propose DebtBench, the first public persona-enriched debt collection benchmark, that highlights behavioral heterogeneity in negotiation. Moreover, we develop DebtGPT, a debt collection agent trained to jointly optimize financial recovery and interaction experience. Our experimental results, using 16 state-of-the-art LLMs, find that most existing models struggle in this complex but realistic scenarios, whereas DebtGPT outperforms all open-source baselines and achieves performance on par with GPT-4o. The code and data are available at https://github.com/yyuhhhh13/DebtNegotiation.
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cs.CL
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) · 2026 · 正式发表