This paper studies how empirical dialogue-flow statistics can be incorporated into Next Dialogue Act Prediction (NDAP). A KL regularization term is proposed that aligns predicted act distributions with corpus-derived transition patterns. Evaluated on a 60-class German counselling taxonomy using 5-fold cross-validation, this improves macro-F1 by 9--42% relative depending on encoder and substantially improves dialogue-flow alignment. Cross-dataset validation on HOPE suggests that improvements transfer across languages and counselling domains. In systematic ablations across pretrained encoders and architectures, the findings indicate that transition regularization provides consistent gains and disproportionately benefits weaker baseline models. The results suggest that lightweight discourse-flow priors complement pretrained encoders, especially in fine-grained, data-sparse dialogue tasks.
Comparing Human Role-Players and LLM-Simulated Clients in Online Counselling Training: An Analysis of Counselling Patterns
Eric Rudolph, Philipp Steigerwald, Jens Albrecht
AI 速览：该研究比较新手咨询师与人类角色扮演来访者及LLM模拟来访者互动时的咨询沟通模式，以评估LLM模拟来访者在教学角色扮演中的可行性与差异。
This study investigates the capabilities of Large Language Models to simulate counselling clients in educational role-plays in comparison to human role-players. Initially, we recorded role-playing sessions, where novice counsellors interacted with human peers acting as clients, followed by role-plays between humans and clients simulated by Mistrals Mixtral 8x7b using 4-bit quantization. These interactions were analysed with a counselling communication pattern system at sentence level. We investigated two key questions: (1) to what extent LLM-generated responses replicate authentic conversational dynamics and (2) whether counsellors' communication behaviour differs when interacting with human versus LLM-simulated clients. The findings highlight both similarities and differences in the application of counselling patterns across scenarios, showing the potential of LLM-based role-playing exercises to enhance counselling competencies and to identify areas for further refinement in virtual client simulations.