LLM agents interact with Web services to perform tasks on users' behalf. Errors during these interactions can disrupt execution and prevent task completion, motivating external intervention. However, agents may self-recover through continued execution, raising the question of when to intervene and when to wait for self-recovery. We present an empirical study of errors and self-recovery in LLM agents. We construct ReInBench, a dataset containing 1,259 agent traces and 1,403 error events across computer-use and Web tasks. Our study examines how often and how quickly agents self-recover, how self-recovery relates to subsequent execution and task completion, and whether self-recovery can be predicted when an error occurs. We find that 725 error events self-recover, often within a few steps, with self-recovery performance differing across Execution LLMs. Self-recovery can also help agents recover from subsequent errors of the same type and support overall task completion. Intervention should therefore prioritize errors unlikely to self-recover, while allowing agents to continue when self-recovery is likely. Building on these empirical findings, we propose ReCoF, a method that predicts whether an error will self-recover to inform whether additional intervention is needed. ReCoF achieves an average relative improvement of 9.02% in Macro-F1 over the strongest baseline on ReInBench. Our code and data can be found at https://method-notes.github.io/ReCoF/.
Work agents operate over digital artifacts to execute professional knowledge-intensive work, requiring training environments that support long-horizon interaction and trustworthy verification. However, hand-crafted environments incur prohibitive engineering overhead that prevents environment scaling, whereas synthesis methods sacrifice workspace complexity, realism, or grounded verifiability. To bridge this gap, we introduce WorkForge, a scalable synthesis framework for constructing verifiable work-agent environments from real-world resources. Starting from expert workflows, WorkForge first identifies the resources, decisions, and deliverables required by each workflow. It then retrieves relevant real-world files and organizes them into a workspace. WorkForge inspects the workspace to extract concrete, checkable facts about its content. These factual anchors fix which task types the workspace can support and how their outcomes can be verified. Therefore, WorkForge derives each task's instructions, solution plan, and complementary programmatic and semantic verifiers directly from these factual anchors, keeping verification traceable to observable workspace evidence. Furthermore, we construct 16.7K verifiable environments across 40 professional domains, with workspaces collectively covering 60 file types. Post-training Qwen3.5-35B-A3B-Base improves GDPVal from 45.5 to 73.6 and APEX Score from 5.0 to 21.3, while enabling Qwen3.5-27B to achieve highly competitive performance and outperform strong competitors. Our analyses confirm the efficacy of the proposed method and reveal consistent scaling behaviors across both data volume and interaction horizons.
Yinger Zhang Alibaba Group, Shutong Jiang, Renhao Li Alibaba Group, University of Macau and Shenzhen Institutes of Advanced Technology, Chinese Academy of Sciences, Jianhong Tu, Yang Su Alibaba Group, Lianghao Deng, Xudong Guo Alibaba Group, ChenXu Lv 等 9 位作者
While agent evaluation has shifted toward long-horizon tasks, most benchmarks still emphasize local, step-level reasoning rather than the global constrained optimization (e.g., time and financial budgets) that demands genuine planning ability. Meanwhile, existing LLM planning benchmarks underrepresent the active information gathering and fine-grained local constraints typical of real-world settings. To address this, we introduce DeepPlanning, a challenging benchmark for practical long-horizon agent planning. It features multi-day travel planning and multi-product shopping tasks that require proactive information acquisition, local constrained reasoning, and global constrained optimization. Evaluations on DeepPlanning show that even frontier agentic LLMs struggle with these problems, highlighting the importance of reliable explicit reasoning patterns and parallel tool use for achieving better effectiveness-efficiency trade-offs. Error analysis further points to promising directions for improving agentic LLMs over long planning horizons. We open-source the code and data to support future research.
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cs.CL · cs.AI
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) · 2026 · 正式发表