← 研踪 PaperTrailarXiv:2611.16198 · v1
"We Are the Dirty Hands": Reimagining an Ambient Intelligence Care System with Professional Caregivers
首次提交 2026-11-12 10:45
版本更新 2026-11-12 10:45
雷达观测 2026-11-13 14:16
摘要
While ambient assisted living (AAL) sensing systems offer promise for aging in place, their impacts on professional caregivers are overlooked. We conducted two collective speculation workshops (N=24) with personal health aides (PHAs, n=18) and certified nursing assistants (CNAs, n=6) to examine the ethical implications and value tensions of a care system with ambient intelligence (CSAI), our conceptualization of an AAL. Participants anticipated different implications across care roles and settings. PHAs anticipated additional responsibilities from CSAI, including learning how it operates and supporting older adults in its use. CNAs, who had greater access to workplace resources and protections, similarly noted that CSAI could create additional work. Participants also identified tensions around visibility, as sensing could support caregivers by documenting difficult working conditions while simultaneously making their behavior more vulnerable to misinterpretation. Through their modifications and surfaced discussions, we propose design guidelines for AAL systems, such as integrating context-aware sensing.
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v1 · 2026-11-12 10:45 · 最新观测版本
"We Are the Dirty Hands": Reimagining an Ambient Intelligence Care System with Professional Caregivers
While ambient assisted living (AAL) sensing systems offer promise for aging in place, their impacts on professional caregivers are overlooked. We conducted two collective speculation workshops (N=24) with personal health aides (PHAs, n=18) and certified nursing assistants (CNAs, n=6) to examine the ethical implications and value tensions of a care system with ambient intelligence (CSAI), our conceptualization of an AAL. Participants anticipated different implications across care roles and settings. PHAs anticipated additional responsibilities from CSAI, including learning how it operates and supporting older adults in its use. CNAs, who had greater access to workplace resources and protections, similarly noted that CSAI could create additional work. Participants also identified tensions around visibility, as sensing could support caregivers by documenting difficult working conditions while simultaneously making their behavior more vulnerable to misinterpretation. Through their modifications and surfaced discussions, we propose design guidelines for AAL systems, such as integrating context-aware sensing.
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