As foundation models evolve from information generation to digital work execution, agents are increasingly capable of completing complex tasks across tools, applications, and workflows. However, existing research lacks a unified perspective on how agents reliably accomplish delegated work. To address this gap, we present a work-centric, system-level perspective that views work agents as systems combining foundation models and runtime harnesses to execute tasks in stateful workspaces and deliver verifiable outcomes. We introduce two complementary dimensions, work persistence and work openness, to characterize working conditions, and classify digital work into five forms according to task scope and organization. Building on this framework, we identify five core capability families required for reliable work execution and examine approaches to model optimization, harness optimization, and their joint optimization. We further analyze existing evaluation methods and metrics from the perspective of work outcomes. Finally, we discuss future research directions, including sustained work delegation, adaptation to open environments, and the interaction between work execution and capability improvement. This paper provides a unified framework for understanding, optimizing, and evaluating work agents, supporting the development of systems capable of delivering reliable, verifiable, and practically valuable work outcomes.
ToolLLM: Facilitating Large Language Models to Master 16000+ Real-world APIs
Yujia Qin, Shihao Liang, Yining Ye, Kunlun Zhu, Lan Yan, Yaxi Lu, Yankai Lin, Xin Cong 等 19 位作者
AI 速览：提出涵盖数据构建、模型训练与评估的通用工具使用框架ToolLLM，通过自动构建ToolBench数据集并微调LLaMA得到ToolLLaMA，以提升开源模型的API调用能力。
Despite the advancements of open-source large language models (LLMs), e.g., LLaMA, they remain significantly limited in tool-use capabilities, i.e., using external tools (APIs) to fulfill human instructions. The reason is that current instruction tuning largely focuses on basic language tasks but ignores the tool-use domain. This is in contrast to the excellent tool-use capabilities of state-of-the-art (SOTA) closed-source LLMs, e.g., ChatGPT. To bridge this gap, we introduce ToolLLM, a general tool-use framework encompassing data construction, model training, and evaluation. We first present ToolBench, an instruction-tuning dataset for tool use, which is constructed automatically using ChatGPT. Specifically, the construction can be divided into three stages: (i) API collection: we collect 16,464 real-world RESTful APIs spanning 49 categories from RapidAPI Hub; (ii) instruction generation: we prompt ChatGPT to generate diverse instructions involving these APIs, covering both single-tool and multi-tool scenarios; (iii) solution path annotation: we use ChatGPT to search for a valid solution path (chain of API calls) for each instruction. To enhance the reasoning capabilities of LLMs, we develop a novel depth-first search-based decision tree algorithm. It enables LLMs to evaluate multiple reasoning traces and expand the search space. Moreover, to evaluate the tool-use capabilities of LLMs, we develop an automatic evaluator: ToolEval. Based on ToolBench, we fine-tune LLaMA to obtain an LLM ToolLLaMA, and equip it with a neural API retriever to recommend appropriate APIs for each instruction. Experiments show that ToolLLaMA demonstrates a remarkable ability to execute complex instructions and generalize to unseen APIs, and exhibits comparable performance to ChatGPT. Our ToolLLaMA also demonstrates strong zero-shot generalization ability in an out-of-distribution tool-use dataset: APIBench.