As foundation models evolve from information generation to digital work execution, agents are increasingly capable of completing complex tasks across tools, applications, and workflows. However, existing research lacks a unified perspective on how agents reliably accomplish delegated work. To address this gap, we present a work-centric, system-level perspective that views work agents as systems combining foundation models and runtime harnesses to execute tasks in stateful workspaces and deliver verifiable outcomes. We introduce two complementary dimensions, work persistence and work openness, to characterize working conditions, and classify digital work into five forms according to task scope and organization. Building on this framework, we identify five core capability families required for reliable work execution and examine approaches to model optimization, harness optimization, and their joint optimization. We further analyze existing evaluation methods and metrics from the perspective of work outcomes. Finally, we discuss future research directions, including sustained work delegation, adaptation to open environments, and the interaction between work execution and capability improvement. This paper provides a unified framework for understanding, optimizing, and evaluating work agents, supporting the development of systems capable of delivering reliable, verifiable, and practically valuable work outcomes.
Pengxiang Zhao, Guangyi Liu, Yaozhen Liang, Weiqing He, Zhengxi Lu, WenHao Wang, Yuehao Huang, Yuxiang Chai The Chinese University of Hong Kong 等 14 位作者
Shortcuts such as APIs and deep-links have emerged as efficient complements to flexible GUI operations, fostering a promising hybrid paradigm for MLLM-based mobile automation. However, systematic evaluation of GUI–shortcut hybrid agents remains largely underexplored. To bridge this gap, we introduce MAS-Bench, a benchmark that pioneers the evaluation of GUI-shortcut hybrid agents with a specific focus on the mobile domain. Beyond merely using predefined shortcuts, MAS-Bench assesses an agent’s capability to autonomously generate shortcuts by discovering and creating reusable, low-cost workflows. It features 139 complex tasks across 11 real-world applications, a knowledge base of 88 predefined shortcuts (APIs, deep-links, RPA scripts), and 9 evaluation metrics. Experiments demonstrate that hybrid agents achieve up to 68.3% success rate and 39% greater execution efficiency than GUI-only counterparts. Furthermore, our evaluation framework effectively reveals the quality gap between predefined and agent-generated shortcuts, validating its capability to assess shortcut generation methods. MAS-Bench addresses the lack of systematic benchmarks for GUI-shortcut hybrid mobile agents, providing a foundational platform for future advancements in creating more efficient and robust intelligent agents.
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cs.CL
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) · 2026 · 正式发表
Zhengxi Lu, Jiabo Ye, Fei Tang Nankai University, Yongliang Shen Zhejiang University, Haiyang Xu, Ziwei Zheng Xi'an Jiaotong University, Weiming Lu Zhejiang University, Ming Yan Alibaba Group 等 11 位作者
GUI agents have demonstrated remarkable progress in automating complex user interface interactions. However, training such agents for long-horizon tasks remains challenging. Single-turn reinforcement learning conditions on expert histories during training but self-generated histories during deployment, causing distribution mismatch. Online multi-turn methods eliminate this gap via environment interaction but suffer from sparse rewards and prohibitive costs. We propose \underline{\textbf{E}}xperience-driven \underline{\textbf{M}}ulti-turn \underline{\textbf{P}}olicy \underline{\textbf{O}}ptimization (\textbf{EMPO}), which leverages expert trajectories as environment experiences for on-policy multi-turn training. The agent constructs self-generated history throughout rollouts; when actions match expert experiences, the trajectory provides valid state transitions, and a Patch Module recovers mismatched steps to maintain on-policy rollouts. EMPO further incorporates discounted future rewards and dual-level advantage estimation to capture long-horizon dependencies. We also propose \textbf{AndroidControl-Real}, an evaluation metric strongly correlated with real-world performance (R^2=0.934). With only 1K public trajectories as RL experiences, our method achieves substantial gains over the base model (e.g., +12.0% on AndroidWorld and +23.8% on AITW) and achieves competitive performance against strong baselines such as UI-TARS-7B and GPT-4o, demonstrating better generalization than prior single-turn RL approaches. Code available: https://anonymous.4open.science/r/UI-S1-0DAF.
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cs.CL
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) · 2026 · 正式发表
Zhengxi Lu, Fei Tang Nankai University, Guangyi Liu, Jin Ma, Kaitao Song Apple, Xu Tan, Wenqi Zhang Zhejiang University, Weiming Lu Zhejiang University 等 11 位作者
MLLM-based GUI agents have demonstrated strong capabilities in complex user interface interaction tasks. However, long-horizon scenarios remain challenging, as these agents are burdened with tasks beyond their intrinsic capabilities, suffering from memory degradation, progress confusion, and math hallucination. To address these challenges, we present \textbf{UI-Copilot}, a collaborative framework where the GUI agent focuses on task execution while a lightweight copilot provides on-demand assistance for memory retrieval and numerical computation. We introduce memory decoupling to separate persistent observations from transient execution context, and train the policy agent to selectively invoke the copilot as Retriever or Calculator based on task demands. To enable effective tool invocation learning, we propose \underline{\textbf{T}}ool-\underline{\textbf{I}}ntegrated \underline{\textbf{P}}olicy \underline{\textbf{O}}ptimization (\textbf{TIPO}), which separately optimizes tool selection through single-turn prediction and task execution through on-policy multi-turn rollouts. Experimental results show that UI-Copilot-7B achieves state-of-the-art performance on challenging MemGUI-Bench, outperforming strong 7B-scale GUI agents such as GUI-Owl-7B and UI-TARS-1.5-7B. Moreover, UI-Copilot-7B delivers a 17.1% absolute improvement on AndroidWorld over the base Qwen model, highlighting UI-Copilot’s strong generalization to real-world GUI tasks. Code website: https://anonymous.4open.science/r/UI-Copilot-0535.
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cs.CL
Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers) · 2026 · 正式发表
AI 速览：提出免训练的多智能体框架 AutoStudio，通过 LLM 智能体与改进的扩散模型，在多轮交互中保持多主体一致性。
As cutting-edge Text-to-Image (T2I) generation models already excel at producing remarkable single images, an even more challenging task, i.e., multi-turn interactive image generation begins to attract the attention of related research communities. This task requires models to interact with users over multiple turns to generate a coherent sequence of images. However, since users may switch subjects frequently, current efforts struggle to maintain subject consistency while generating diverse images. To address this issue, we introduce a training-free multi-agent framework called AutoStudio. AutoStudio employs three agents based on large language models (LLMs) to handle interactions, along with a stable diffusion (SD) based agent for generating high-quality images. Specifically, AutoStudio consists of (i) a subject manager to interpret interaction dialogues and manage the context of each subject, (ii) a layout generator to generate fine-grained bounding boxes to control subject locations, (iii) a supervisor to provide suggestions for layout refinements, and (iv) a drawer to complete image generation. Furthermore, we introduce a Parallel-UNet to replace the original UNet in the drawer, which employs two parallel cross-attention modules for exploiting subject-aware features. We also introduce a subject-initialized generation method to better preserve small subjects. Our AutoStudio hereby can generate a sequence of multi-subject images interactively and consistently. Extensive experiments on the public CMIGBench benchmark and human evaluations show that AutoStudio maintains multi-subject consistency across multiple turns well, and it also raises the state-of-the-art performance by 13.65% in average Frechet Inception Distance and 2.83% in average character-character similarity.
ToolLLM: Facilitating Large Language Models to Master 16000+ Real-world APIs
Yujia Qin, Shihao Liang, Yining Ye, Kunlun Zhu, Lan Yan, Yaxi Lu, Yankai Lin, Xin Cong 等 19 位作者
AI 速览：提出涵盖数据构建、模型训练与评估的通用工具使用框架ToolLLM，通过自动构建ToolBench数据集并微调LLaMA得到ToolLLaMA，以提升开源模型的API调用能力。
Despite the advancements of open-source large language models (LLMs), e.g., LLaMA, they remain significantly limited in tool-use capabilities, i.e., using external tools (APIs) to fulfill human instructions. The reason is that current instruction tuning largely focuses on basic language tasks but ignores the tool-use domain. This is in contrast to the excellent tool-use capabilities of state-of-the-art (SOTA) closed-source LLMs, e.g., ChatGPT. To bridge this gap, we introduce ToolLLM, a general tool-use framework encompassing data construction, model training, and evaluation. We first present ToolBench, an instruction-tuning dataset for tool use, which is constructed automatically using ChatGPT. Specifically, the construction can be divided into three stages: (i) API collection: we collect 16,464 real-world RESTful APIs spanning 49 categories from RapidAPI Hub; (ii) instruction generation: we prompt ChatGPT to generate diverse instructions involving these APIs, covering both single-tool and multi-tool scenarios; (iii) solution path annotation: we use ChatGPT to search for a valid solution path (chain of API calls) for each instruction. To enhance the reasoning capabilities of LLMs, we develop a novel depth-first search-based decision tree algorithm. It enables LLMs to evaluate multiple reasoning traces and expand the search space. Moreover, to evaluate the tool-use capabilities of LLMs, we develop an automatic evaluator: ToolEval. Based on ToolBench, we fine-tune LLaMA to obtain an LLM ToolLLaMA, and equip it with a neural API retriever to recommend appropriate APIs for each instruction. Experiments show that ToolLLaMA demonstrates a remarkable ability to execute complex instructions and generalize to unseen APIs, and exhibits comparable performance to ChatGPT. Our ToolLLaMA also demonstrates strong zero-shot generalization ability in an out-of-distribution tool-use dataset: APIBench.