Reza Yousefi Maragheh, Jayesh Uddhav Kudase, Aysenur Inan, Ramin Giahi, Kai Zhao, Parth Parikh, Jianpeng Xu, Jason Cho 等 10 位作者
Evaluating natural language explanations in recommender systems is essential for fostering user trust, transparency, and engagement. However, existing evaluation approaches like human evaluations, while accurate, are resource-intensive and impractical at the scale required by modern recommendation platforms. Also, automated methods using single-agent LLMs suffer from prompt sensitivity and inconsistent outputs. To address these challenges, we propose MAREval, a structured multi-agent framework for evaluating recommendation explanations using large language models. MAREval orchestrates (i) a planner agent that uses a novel Chain of Debate (CoD) prompting strategy to coordinate agent roles and enforce logically consistent evaluation plans; (ii) a moderator agent that regulates discussions by mitigating prompt drift; and (iii) an arbitrator agent that aggregates outputs from multiple evaluation rounds and (iv) a Monte Carlo sampling method, improving robustness and alignment with human judgment. We conduct comprehensive evaluations on both public (TopicalChat) and proprietary recommendation datasets, demonstrating that MAREval outperforms state-of-the-art baselines. Comprehensive experiments on a public benchmark and a proprietary e-commerce dataset show that MAREval improves alignment with human judgments over strong singleand multi-agent baselines. Stability analyses indicate substantially lower variability across repeated trials. In a large human-annotation gate, MAREval meets production quality thresholds where prior evaluators fall short, and online A/B testing demonstrates statistically significant improvements in engagement and revenue metrics. These results establish MAREval as a scalable and reliable solution for human-aligned evaluation of recommendation explanations in real-world systems
Sequential recommendation models typically predict a user's next action from recent session interactions, which limits personalization when short-term signals are weak or ambiguous. Rather than assuming that incorporating longer-term history and community signals is universally beneficial, we study when it actually helps. We propose BehaveRec, a three-signal framework combining a causal session transformer, a bidirectional User History Encoder over a 90-day window, and a GraphSAGE module over a user-user graph built from behavioral embedding similarity rather than item co-occurrence; a learned gate blends the three signals per user. On an industrial dataset of 137M sequences from 12.6M users, BehaveRec improves R@5 by +3.2% over SASRec, with a larger-capacity SASRec baseline (more parameters than BehaveRec) still trailing by +2.5%, ruling out capacity as the explanation. More importantly, a user-level stratification by history length reveals a clear dose-response relationship: BehaveRec's advantage is negligible below roughly 10 interactions and grows monotonically with history richness, reaching +0.017 R@5 for users with 101+ events. This pattern is corroborated across one industrial and three public datasets spanning history-rich to history-sparse regimes, where session-only models remain preferable. These headline results, and the resulting deployment threshold, are established for category-level intent prediction; a preliminary, single-run check on the full item-level vocabulary yields a directionally mixed result and is scoped as an open question rather than a claim. We use these results to derive a practical deployment rule -- roughly 20 interactions per user -- for when long-term history and behavioral-graph signals are worth their added complexity. Despite this added complexity, BehaveRec remains lightweight: it uses 5.67M parameters and trains on a single GPU in under two days.
Generative AI—powered by Large Language Models (LLMs)—is increasingly deployed in industry across healthcare decision support, financial analytics, enterprise retrieval, and conversational automation, where reliability, efficiency, and cost control are critical. In such settings, models must satisfy strict constraints on energy, latency, and hardware utilization—not accuracy alone. Yet prevailing evaluation pipelines remain accuracy-centric, creating a Deployment–Evaluation Gap—the absence of operational and economic criteria in model assessment. To address this gap, we present EDGE-EVAL—a industry-oriented benchmarking framework that evaluates LLMs across their full lifecycle on legacy NVIDIA Tesla T4 GPUs. Benchmarking LLaMA and Qwen variants across three industrial tasks, we introduce five deployment metrics—Economic Break-Even (Nbreak), Intelligence-Per-Watt (IP W ), System Density (ρsys), Cold-Start Tax (Ctax), and Quantization Fidelity (Qret)—capturing profitability, energy efficiency, hardware scaling, serverless feasibility, and compression safety. Our results reveal a clear efficiency frontier—models in the < 2B parameter class dominate larger baselines across economic and ecological dimensions. LLaMA-3.2-1B (INT4) achieves ROI break-even in 14 requests (median), delivers 3× higher energy-normalized intelligence than 7B models, and exceeds 6,900 tokens/s/GB under 4-bit quantization. We further uncover an efficiency anomaly—while QLoRA reduces memory footprint, it increases adaptation energy by up to 7× for small models—challenging prevailing assumptions about quantization-aware training in edge deployment.
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Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 6: Industry Track) · 2026 · 正式发表